I recently decided to get a hot tub and was recommended by a family member to go and speak to the people at 'Euphoria Lifestyle' where they had bought one some years ago. My wife and I went to Washington and had a long and pleasant conversation with Sharon (who, it turned out I already knew as a friendly acquaintance from a number of years ago) at the end of which we put down a deposit on a new Jacuzzi J325. Within a few days we had a site visit from Damian (one of the engineers) to ensure that we were going to purchase the right one for us. The position for our new Jacuzzi was to be inside a summer house which was just big enough for it. After discussions with Damian we worked out a way to get it in and the order was placed. Delivery was arranged for a few weeks later (on a convenient date to us and the company). It arrived without any delays or problems on the arranged date and was delivered, carefully installed and set up by Damian & Sergey. We, and our grown up children and grand children have since enjoyed many hours in our Jacuzzi and I would consider it to be one of the best purchases I have ever made !! As for Euphoria Lifestyle Ltd (and Frank, in particular), they sorted out the minor problem with the lights within 10 days and I must say that In all my dealings with the whole team at Euphoria I have had extremely good communications. They really are very helpful, polite and friendly. They are knowledgeable, professional, and efficient, and all round lovely people to deal with! A big thank you to all ! Superb products, brilliant service, and wonderful staff, (you don't find that very often these days!) I would also highly recommend anyone thinking about a hot tub etc. to go and visit them first - I am confident that, like myself, you will be very happy that you did !