Euphoria Lifestyle Ltd Response to COVID-19
Since being established in 2006; Euphoria Lifestyle’s retail showroom based at Squire’s Garden Centre in Washington, West Sussex has always followed strict health and safety guidelines. Following current HM Government ruling on the current Coronavirus crisis however, the showroom is now closed to the public until further notice.
Euphoria Lifestyle are still aiming to offer a limited delivery and installation service of our hot tub products (in outdoor locations only) using contactless and social distancing procedures and with completed risk assessments for each separate installation. If you have an upcoming hot tub or sauna installation, please contact the office to discuss what options may be available.
Our online stores are operating normally. We are well stocked with all Jacuzzi® branded hot tub chemicals, filters, and accessories. Additionally, the use of the coupon code EUPHORIA10 will deduct a 10% discount from your basket shop when checking out (excluding sale or promo items).
Our spa technicians are not currently carrying out any routine service and repair work.
Our supplier Jacuzzi® has also suspended all Aftercare Engineer visits. The factory of our supplier Aquavia Spa is currently due to the current government total country lockdown in Spain. If you have a product fault that affects the filtration / correct operation of your hot tub, we recommend that you drain your spa immediately and turn off the power supply to avoid any potential health risks.
If you need to contact us, please email and we will respond to your message as soon as possible. Please bear with us during this unprecedented and challenging time. The majority of our small & friendly team are currently on furlough leave, therefore our telephone lines may not always be answered.
We would like to reassure you that according to current best advice there is no evidence the Coronavirus COVID-19 virus can be spread through pools and hot tubs i.e.:
“There is no evidence that COVID-19 can be spread to humans using pools and hot tubs. Proper operation, maintenance, and disinfection (e.g. with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19”
Please see the link from The Centers for Disease Control and Prevention (CDC) for further information.
At Euphoria Lifestyle, the health and safety of our employees, customers and the public remain our top priority. We will keep you updated via this webpage. If you have any questions, contact Euphoria Lifestyle today. We are confident that we have the perfect spa to meet your requirements. Keep safe, and we hope to hear from you soon